Genius Brands - Contact Center

In order to streamline support requests and better serve you, we utilize a ticket system. Every contact request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket.


For Content Providers, find our Delivery Specifications here


Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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